Professional service for restoring access to frozen funds on Binance, Bybit, OKX, and other exchanges. We specialize in complex cases: AML risks, SoF/SoW verification, and internal platform investigations.
Technical wallet scoring. Identification of "dirty" assets and reasons for blocking.
Preparing the narrative and collecting PoF (Proof of Funds) documents as per exchange requirements.
Filing an appeal and direct negotiations with compliance officers.
Lifting restrictions, withdrawing funds, and closing the case.
The client reported a complete account freeze. Support ignored requests for 6 months. We prepared the documentation package and resolved the issue within 48 hours.
Account blocked due to "dirty" coins (High Risk). We conducted a technical audit, proved the client's non-involvement with mixers, and restored withdrawal limits.